We want your online shopping to be a pleasant experience and value our customer's satisfaction. We pride ourselves on providing the best handmade products, using the finest materials, and having the best craftsmanship that is second to none. Our reputation is providing the best service possible in a timely manner so that this will be an enjoyable experience for you. Please call, mail, fax or Email us to let us know how we can serve you.
Merchant policy
- All prices and information posted on this site are subject to change without prior notice.
- All arrangements are measured from the tips of the flowers/grass NOT the container.
- All products are subject to availability and if necessary will be replaced by a container of equal, or greater value upon customer approval.
RETURN POLICY
- Claims for all merchandise that is defective, damaged or an error in production must be made upon receipt of marchandise WITHIN 7 DAYS and YOU MUST contact us by phone (631-608-8986) or by Fax (631-608-8987).
- All products must be returned after contacting us (631-608-8986) in it's original packing material, be undamaged and in 100% salable condition for the product to be accepted.
- Shipping & handling charges are non-refundable.
Fax: (631) 608-8987.
Email: elegantaddition@optonline.net
